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Spiral cables & junction boxes at industrial doors: Selection, installation & troubleshooting

Spiralkabel Sectionaltor

Daniel Schweighöfer |

Spiral cables & junction boxes for gates: selection, installation & troubleshooting

When a gate "frequently malfunctions", it is surprisingly often not magic – but a cable that has been pinched, kinked or simply routed incorrectly. And yes: These small mistakes cost time, nerves, and a lot of money in the business.

This guide provides a clear procedure: What length of coiled cable is suitable? Where should the junction box be placed? How do you install strain relief correctly? And above all: How do you quickly find faults without blindly replacing parts?

We don't sugarcoat this: You'll get checklists, typical error patterns, and a clear selection logic – so you can order correctly the first time. and don't swear three times.

Why coiled cables & junction boxes cause so much stress

Movement + incorrect cable routing = cable breakage

Gates move – every day. If the cable rubs, kinks, or hangs without strain relief, damage is only a matter of time.

"Sporadic" is the worst mistake

Sometimes it works, sometimes it doesn't. This is often due to loose connections, broken wires, or moisture in the junction box. And that costs you hours.

Cheaply assembled = expensive to operate

A cable can be laid "any old way" in a flash. But that backfires in the workplace: malfunctions, downtime, emergency service. Only Murphy's Law is laughing.

Typical symptoms: This is how a cable problem manifests itself.

Gate stops/reverses for no apparent reason
  • The safety circuit is briefly opened (loose contact).
  • The connection briefly breaks down during movement.
  • The plug/terminal is not seated properly.
The malfunction only occurs in certain goal positions.
  • The cable kinks in a certain position.
  • Spiral pull too tight/too loose.
  • The chafing point hits exactly there.
Moisture/corroded terminals
  • IP protection not suitable for the environment.
  • Cable gland is leaking or incorrectly installed.
  • Damaged seal – a classic.
⚠️ Safety (short and clear)

Depending on the system, work on the control system / in the control cabinet should be carried out by a qualified electrician. If you're unsure, leave it alone and get some help. A goal isn't a toaster.

Technical basics: What a coiled cable must be able to do

Spiral = movement reserve

The spiral absorbs the gate movement without the cable constantly bending sharply. The important thing is: enough reserve, but not so much that it rubs against something.

Enemy No. 1: Bend + Pull

Cables rarely die "just like that". It's usually due to kinks, unexposed tension, or friction against metal edges. That's precisely where proper assembly comes in.

compatibility

The crucial factors are the number of wires, their length, and the type of connection. If you have sensors (e.g., a closing edge sensor) attached, the electrical connection has to be compatible – period.

Technical basics: What makes a junction box right

Protection + Service

A good junction box protects the connection from dust/moisture and makes maintenance easier: open, check, replace – without cable clutter.

Sealing is not a decorative part.

The seal, cable gland and correct fit determine whether it corrodes in 3 months – or still runs smoothly in 3 years.

Strain relief integrated or retrofittable

If the cable is moving inside the junction box, the terminals will also move. The result: an intermittent connection. Strain relief is essential, not optional.

Locations at the gate: Where is what located – and why

Gate leaf / moving part
  • Spiral cable hangs/leads with
  • Keep a safe distance from scissors/hinges.
  • No chafing on rails/edges
frame / fixed frame
  • Connection to junction box
  • Clean execution towards control
  • Choose IP protection according to environment
Control unit / switch cabinet
  • Refer to the terminal diagram
  • Label the cables
  • Test continuity and function

Quick choice in 3 questions

1) What is to be transferred?
  • Just a simple contact?
  • Multiple sensors?
  • Safety chain / closing edge?
2) How long is the distance traveled?
  • Determine stroke/opening height
  • Determine mounting point
  • Allow extra space for a clean bending radius.
3) How “harsh” is the environment?
  • Dry inside vs. wet/dusty outside
  • Washing/Moisture? → Take IP protection seriously
  • Mechanical stress → Protective guide
Quick link (if you want to browse directly)

Category “Cables & Connection Boxes” in the shop: View spiral cables & junction boxes

Length & path of movement: How to measure without guesswork

Here's how to proceed ✅
  1. Close the gate completely → Remember the starting point.
  2. Open gate completely → Note endpoint.
  3. Measure the distance between the mounting point on the gate leaf and the fixed transfer point (box/frame).
  4. Plan for a reserve: nothing should be under tension at the final stop.
The most common mistake

The coiled cable is chosen "on the edge". Result: At its maximum setting, it's as taut as a guitar string – and will later break right there.

The second most common mistake

Too long – and the spiral will rub against something, wrap itself up awkwardly, or get caught by moving parts. Not ideal either.

Wires, cross-section, signals: This is what you need to know

You don't need to be a master electrician – but you should know whether you are only switching one contact or whether multiple signals need to be transmitted cleanly. And: When it comes to security systems, "connected somehow" is not an option.

Typical cases
  • Simple contact: e.g. door contact / status contact
  • Multiple sensors: multiple wires required.
  • Safety circuit: must be stable, no loose connections, securely clamped.
Practical tip

If you are unsure: take a photo of the nameplate, the connection and the current cable routing. Then you'll avoid making the wrong purchase and we can provide meaningful help directly.

Cross-Link (don't forget the mechanics)

Many "electrical" problems ultimately stem from mechanical issues: a misaligned gate → cable rubs. Check the rollers: ball-bearing rollers

IP protection, seal, cable gland

Indoors (dry), "solid" is often sufficient.

When it's dry, the primary concern is protection from dust and mechanical stress. Nevertheless: close the junction box tightly and route the cables neatly.

Outdoors / Humidity / Dust = Take IP seriously

As soon as water, condensation, or a lot of dust is involved, the IP rating determines whether it "works" or "faults." The seal and screw connection must be compatible.

Strain relief is mandatory

Whether indoors or outdoors: if the cable pulls on the clamp, you'll eventually touch it again – just at the wrong moment.

Mounting hardware that fits perfectly

For neat cable routing, you often need small parts (clamps, screws, holders). View mounting hardware

Complete set vs. individual parts: When is which worth it?

variant Advantage When is it useful? Typical mistake
Complete set Everything fits together, less risk If you want to finish quickly and safely The set is assembled "somehow" without any cable routing planning.
Individual parts Maximum flexibility If you have special cases (mounting point, length, special can) The parts do not fit together properly electrically/mechanically.
Retrofit only socket Fast service If the socket is leaking/corroded, but the cable is okay The fault lies in the cable – it's being overlooked

Planning: Cable routing, chafing points, strain relief

Rule #1: Nothing may chafe
  • No sharp edges
  • No friction on rails/hinges
  • Keep movement zones clear
Rule #2: Cable must not "carry" weight
  • Install strain relief in front of the can.
  • Leave room for movement
  • No pulling on clamps/plugs
Rule #3: Clean leadership = less disruption
  • Protective hose/duct, if necessary
  • Set fixed points (but don't strangle them)
  • Labeling will save time later
Cross-Link: Don't forget the reel holder/hinges

If roller holders are worn out, the gate runs "strangely" – and cable paths change. Here you can find suitable parts: Roll holders & hinges

Planning: Mounting point on the gate leaf (the "power zone")

Good mounting point
  • protected from direct friction
  • Logically sound movement (spiral works cleanly)
  • no contact with scissors/hinges
Poor mounting point
  • close to sharp-edged sheet metal
  • The spiral is "pulled" during the run.
  • Cable is lying in dirt/water
Pro tip

It's better to plan for 10 minutes longer than to make a "short" trip every week later. Cable problems are the most annoying kind of problem: small – but fatal to the process.

Tools & Materials List

Tool
  • Screwdriver / Bit Set
  • Side cutters + wire strippers
  • Multimeter (continuity)
  • Drill bit / Fastener depending on the substrate
material
  • Spiral cable suitable for the application
  • Junction box + seal + screw connection
  • Clamps / Cable ties / Holders
  • Labeling (tags) – seriously, do it!

Assembly: Secure the coiled cable neatly (step by step) 🔧

  1. Power off / Secure the system (yes, really).
  2. Define cable routing : Movement zones are clear, no chafing points.
  3. Set a fixed point on the gate leaf : so that the spiral "works" cleanly.
  4. Install strain relief before the cable enters the socket.
  5. Check reserve : Open/close the gate completely (manually/secured) and check if any voltage is generated.

If you notice at step 5 that it's getting tight: don't discuss it – correct it. That's the difference between "it's working" and "it'll be back next week".

Installation: Install the junction box, seal it, done.

position
  • fixed, quiet area (frame/near control)
  • so that service is possible (lid accessible)
  • not directly in the splash zone
Sealing
  • Insert the seal cleanly
  • Tighten the cable gland correctly.
  • no cables that are "under tension"
Key point

Can closed = sealed. Can "half" closed = moisture later. And then it gets nasty at the terminals.

Wiring: terminals, labeling, continuity test

Labeling saves money

Each vein is clearly assigned a specific location. It's not a case of "it'll be fine". Later, you'll want to know what's what in 2 minutes.

Continuity test
  • Check each line individually.
  • Simulate movement (goal positions)
  • If it disappears sporadically → cable break/loose connection very likely
If you're stuck: Get advice

Send us photos and information, and we'll tell you what you need and where the problem likely lies: Contact & technical advice

Commissioning: Tests you should really do

test How How you can recognize it
Visual inspection Cable routing, chafing points, lid/seal Nothing is rubbing, nothing is under tension
Movement test Gate fully open/closed while observing the cable The spiral works smoothly, no jamming.
Contact/Sensor Test Trigger sensor / Check safety circuit The control system reacts reproducibly
Sporadic test Drive several cycles No problems after 10–20 trips
Mini-check: "This is how you proceed now"
  1. If you're setting up from scratch: first the cable run, then the socket, then the wiring.
  2. If you are looking for a fault: Pass + movement tests in different goal positions.
  3. If it remains sporadic: suspect the cable/plug first – not the controller.

Troubleshooting table: Symptoms → Cause → Solution

symptom Probable cause What you do
Fault only occurs when opening The spiral becomes too tight in the upper area. Correct mounting point/reserve, check strain relief
Fault only occurs when closing The cable gets kinked or rubbed at the bottom. Change cable routing, install protective guide
Errors "come and go" Loose connection / broken wire Measure continuity while moving, readjust clamps, replace cables if necessary.
Corrosion in the can Leakage / incorrect IP protection Check the seal/screw connection, replace the can, and properly seal the lines.
Sensor not responding Wires swapped / wrong connection Labeling + terminal diagram, check step by step

Maintenance & Checks: How to make your setup last longer

Monthly (short)
  • Visual inspection of cable route (chafing marks?)
  • Check the outside of the can (cracks, loose screws)
  • Spiral: does it work smoothly, without tension?
Quarterly (when busy)
  • Check clamps (tight, dry)
  • Check strain relief
  • Drive multiple cycles and observe
When the goal goes "strangely"

Check the mechanics – otherwise it will ruin even the most beautiful wiring. You can find casters and roller holders here: casters / Roll holders & hinges

Meaningful upgrades: Integrating sensors and security seamlessly

Light barriers

Protect the roadway – and cleanly resolve many “gate stops/reverses” stories. View light barriers

Optosensors / closing edge protection

If you need a clean closing edge protection, the connection needs to be done properly. Optosensors & closing edge protection

wicket door contacts

If a wicket door is involved: reliable contact must be established within the security circuit. wicket door contacts

And if you want to completely "clean up" the entire system

We'll also help you make a sensible choice (no buzzwords). Just tell us briefly what you have and add a few photos: Open contact page

Quickly find relevant products & categories

Cables & Junction Boxes

To the category

Mounting hardware

To the category

Marantec Gate Operators & Accessories

To the category

Light barriers

To the category

Optosensors / closing edge protection

To the category

Casters / roller holders

casters
Roll holders & hinges

FAQ

What length of coiled cable do I need?

The length depends on the range of motion and the mounting point. Important: Nothing should be under tension at the end stop, otherwise the cable will break.

Why does my mistake only occur "sometimes"?

This is typical of a broken wire/loose connection. As soon as the gate reaches a certain position, the signal briefly drops out.

Can moisture in the junction box cause malfunctions?

Yes. Corrosion on terminals quickly turns a "leaking" situation into an "intermittent" one. Seals and cable glands are key here.

Are cable ties sufficient as strain relief?

Sometimes it can be used as a "last resort" – but the proper solution is: a correct clamp/strain relief so that no force is exerted on the clamps/plugs.

What is the most common cause of cable breakage at the gate?

Incorrect cable routing (chafing/kinking) and length chosen too short without reserve.

Complete set or individual parts – which is better?

Complete set = less risk. Individual pieces = more flexibility. If you're not 100% sure, a complete set is often the faster way to win.

Can a misaligned gate cause cable problems?

Absolutely. When the gate "works," the cable routing moves with it – and then it rubs/pinches. It's worth checking the mechanics.

How do I test if the cable is broken?

Measure the passage – at several goal positions. If the passage is only absent at certain positions: goal.

What do I do if I don't have a terminal diagram?

Take photos of the control unit/connection + gate/components and clarify with support – then you'll save yourself trial and error.

Can I do that myself?

Mechanical assembly and cable routing are often possible – work on the control system / in the control cabinet should be clarified carefully depending on the system.

How quickly will I receive help with the selection?

If you provide photos and information (gate type, application, problem), the consultation will be significantly faster.

Ready to resolve the issue properly?

If you want, save yourself the "guessing marathon": Just send us a few photos (cable routing, junction box, control unit/nameplate) and tell us, What exactly happens. We'll tell you directly what makes sense – and what you can skip.

And yes: The goal is for your goal to simply flow. Without drama.

Get in touch now

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